Your software is running—even when you're not looking.
System outages, missing backups, and missed updates can end up costing more than years of maintenance when disaster strikes. We take full responsibility for operations: proactively, in compliance with the GDPR, and within the EU.
On Friday night at 10 p.m., the server goes down. Early Saturday morning, someone realizes that the backup hasn't been working for three weeks. A security update was never installed because "there just wasn't time." This happens every day in companies that don't have reliable backend operations.
The cost of a breakdown almost always exceeds the cost of maintenance. Not because technology is so complicated, but because no one takes a proactive approach to monitoring it.
4,5h
An unplanned production stoppage can cost an SME in direct losses
60%
All security incidents are caused by missing or outdated updates
Outages that no one sees coming
Without proactive monitoring, a problem isn't detected until a user complains. By then, the damage has already been done.
Backups that don't work when you need them
A backup that has never been tested isn't a backup. Many companies don't realize this until they actually need it.
Security vulnerabilities that remain unpatched for months
Updates are postponed because "everything is running smoothly right now." This creates vulnerabilities that attackers systematically seek out.
What we monitor for you.
Proactive, around the clock, without you having to do a thing.
Live Monitoring
Servers & Infrastructure
99,9%
Automatic backups
100%
Security updates
100%
CI/CD Deployments
99,8%
SSL Certificates
100%
–
Average uptime
0
Unplanned outages (average per month)
–
Monitoring active
01 Services
We take care of everything.
No partial operations, no back-and-forth between service providers. We are fully responsible for everything that happens after the go-live.
EU Hosting
GDPR-compliant · No US cloud · Austria
Proactive Monitoring
24/7 · Alerting · Escalation Procedures
3-2-1 Backups
Tested regularly · Automated
CI/CD Deployments
Automatic · Zero Downtime · Rollback
We'll take care of it
Server Operations, Scalability, and Availability
Ongoing security updates and patches
Automated backups with regular testing
You will receive
Monthly status reports and uptime analysis
Immediate notification in case of problems
A dedicated contact person whom your system recognizes
Technologies
Docker, Kubernetes, EU data centers
CI/CD pipelines with automatic rollbacks
Grafana, Prometheus, Alertmanager
When was the last time someone tested your backup?
In 30 minutes, we’ll work together to identify your biggest operational risk.
We take over existing systems or begin operations immediately after go-live. There is no gap between development and operations.
Handover and Start of Operations
01
Assessment and System Analysis
We’ll take a look at your existing infrastructure: servers, configurations, backup status, pending updates, and security vulnerabilities. The result is a comprehensive overview of your current situation.
1–2 days
02
Set up monitoring and alerting
We set up proactive monitoring for all critical services. From that point on, we’ll be notified immediately if a problem arises and can respond before you even notice it.
1–3 days
03
Set up and test backups
We set up automated backups following the 3-2-1 rule and test the restoration immediately. A backup isn't truly a backup until it has been successfully restored.
1–2 days
04
CI/CD and Deployment Processes
New versions of your software go live automatically, with testing, staging, and automatic rollback if something goes wrong. All you have to do is approve the code.
2–5 days
05
Ongoing operations and monthly reports
From here on out, everything runs in the background. You’ll receive monthly status reports covering uptime, deployments, and any incidents that have occurred. We’ll take care of it—you focus on your business.
Ongoing
We also take over existing systems built by others.
No lock-in, no exclusive contract. We use what works.
The difference between reactive and proactive operations isn't luck—it's having the right process.
We anticipate problems before they arise.
Our monitoring system detects anomalies, resource bottlenecks, and error patterns before they lead to outages. You will be notified, or we will take immediate action, depending on the escalation level.
Security is not an add-on module.
As a cybersecurity company, we always keep potential vulnerabilities in mind during operations. Updates, hardening, and access rights are part of our standard operations—not optional extras that require an additional fee.
100% EU. Your data never leaves Austria.
All servers are located in Austrian and European data centers. No U.S. cloud providers, no data transfers outside the EU. Fully GDPR-compliant.
One team. From development to operation.
The people who built the software understand it best. No need for knowledge transfer or finger-pointing between service providers. We know every line of code and every service we operate.
FAQ
Frequently Asked Questions About Hosting & Operations.
Operation and Monitoring
We monitor server availability, CPU and memory usage, database connections, SSL certificates, backup jobs, CI/CD pipeline status, and application-specific metrics. When predefined thresholds are exceeded, alerts are automatically triggered and the responsible team is notified.
Our system alerts us immediately. Depending on the severity, we respond within minutes. In the event of critical outages, we take immediate action, even at night and on weekends. You’ll be proactively informed, but you won’t have to handle it yourself.
Yes. First, we conduct a comprehensive assessment of the existing infrastructure, identify any outstanding risks, and document everything. Then we set up monitoring, backups, and deployment processes. This typically takes 3 to 7 days.
Backups and Security
3 copies of the data, stored on 2 different media, with 1 copy located at a different site. This ensures that a single failure, fire, or theft will never affect all backups. We test the recovery process regularly and report the results.
Critical security updates are installed as soon as they become available; they are always tested in a staging environment first and then deployed to production. Non-critical updates are grouped together during regular maintenance windows. You will always be notified.
SLA and response times
In the event of critical outages, we respond within minutes, even at night and on weekends. Our monitoring system automatically alerts us as soon as a defined threshold is exceeded. You will be notified proactively and do not need to contact us yourself.
Yes. Our contracts include a defined target availability level. If this target is not met for reasons within our control, you are entitled to a reduction in fees: If availability falls below 99%, the reduction is scaled, reaching up to 75% for availability below 50%. We will discuss the exact terms during our initial consultation and set them out in writing.
Costs and Contract
That depends on the scope: the number of services, the required availability, and the desired level of support. We offer operating models ranging from minimal maintenance to full-service management. We’ll provide a detailed assessment during our initial consultation.
No. We use standard technologies and provide complete documentation. If you decide to switch providers, we will hand over all access credentials, configurations, and documentation in full. No lock-in, no artificial dependencies.
Next step
We also use software developed by others. View custom development.
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