Software Development › Interfaces & Integration
Interfaces & Integration

Every file that is copied—
is an error waiting to happen.

We connect your existing systems so that data flows automatically to where it's needed. No exporting, no extra steps, no typos.

Operations in Austria · No intermediate steps

The Problem

Separate systems cost
time and accuracy every day.

The inventory management, customer management, and online store systems don't communicate with each other. So someone has to do the translation manually.

The same number,
, written in four digits

An order is entered, forwarded, updated, and re-entered. Every repetition is an opportunity for an error.

No one knows
which version is current

When two systems show different numbers, experience—not the data—is what determines the outcome. This works until the person in question goes on vacation.

The synchronization at
runs overnight

A daily reconciliation means you're working with outdated figures for up to 24 hours. When it comes to inventory and deadlines, that's too late.

What We Connect

Four worlds,
a shared data stream.

We integrate with whatever is already in place, including older systems without modern interfaces. Replacement is rarely necessary.

01

Inventory Management and Accounting

Orders, items, inventory, and documents are automatically routed to where they are posted—even in systems that only support older methods.

  • Orders and Documents
  • Items and Holdings
  • Prices and Terms
  • Feedback to Sales
02

Customer Management and Sales

A well-maintained customer database instead of four different versions of it. Changes made in one place are reflected everywhere.

  • Customers and Contacts
  • Quotes and Orders
  • Activities and Progress
  • Email Distribution and Lists
03

Machinery and Equipment

Import production data into your systems using the protocols commonly used in the industry.

  • Operational and Fault Reports
  • Quantities and Runtimes
  • Real-time analysis
  • Integration without modifying the control system
04

Online Services and Portals

The store, customer portal, shipping providers, and anything else that can be accessed via an interface.

  • Orders and Payments
  • Shipping and Tracking
  • Customer Portals
  • Analyses and Reports
In every connection

What makes a connection
reliable.

A connection that only works in good weather is worse than no connection at all. These three factors determine whether it will hold up in everyday use.

No intermediate step
  • Data flows automatically between the systems
  • No need to manually export and reimport data
  • Synchronization on an ongoing basis instead of once a night
Reliable in operation
  • Error Handling and Automatic Retry
  • Monitoring with Alerts in Case of Malfunctions
  • Versioned interfaces that survive updates
Understandable
  • Access via Managed Keys and Permissions
  • Encrypted transmission, GDPR-compliant
  • Log of all data transfers

An interface never stands out—
—as long as it works.

That's why we design it so that it alerts us before anyone at the plant notices the error.

Procedure

From the "
" assessment to an ongoing connection.

We start where the effort is greatest and integrate things step by step, rather than changing everything at once.

State of Affairs

What systems are available, what data is currently entered manually, and where do most errors occur as a result?

1–2 days

Feasibility and Approaches

We check which interfaces are available, what the manufacturer allows, and what access points are required.

3–5 days

First Connection

We'll implement the integration with the greatest impact first, so that the relief is immediately noticeable.

2–4 weeks

Test Using Real Data

Testing is performed using your actual data sets, not examples. This includes even the edge cases that supposedly don't exist.

1 week

Operation and Monitoring

The connection is being monitored. If there are any issues, we'll get in touch instead of waiting for someone to notice.

ongoing
Why ITanic

Interfaces are the points
where data becomes vulnerable.

Where systems connect, access points are created. We design them so that they don't become open doors.

Security as a Second Pillar

We also test systems for vulnerabilities. This perspective is incorporated into every connection we build.

Older systems as well

Not all software offers a modern interface. In such cases, we find a way to do it without touching the control system.

Faults report themselves

Each connection automatically notifies you if something is down. You'll hear about it from us, not from a customer.

Your data remains in Austria

Data transmission and caching take place via Austrian infrastructure, are encrypted, and do not involve any U.S. providers.

Frequently Asked Questions

What is clarified beforehand.

What if our system doesn't have an interface?

In that case, we'll look for another way—such as through the database, file sharing, or an access method provided by the manufacturer. It's rarely impossible; sometimes it just takes a detour.

Will we have to replace our existing software to do this?

Generally speaking, no. The whole point of integration is to continue using what’s already in place. We only consider a replacement if a system makes the connection technically impossible.

How quickly do the data on both sides become the same?

We'll determine that. For inventory and schedules, it makes sense to update the data as soon as a change occurs; for reports, a comparison at fixed intervals is often sufficient.

What happens if a system is temporarily unavailable?

The transmission is automatically repeated, so nothing is lost. If the problem persists, the monitoring system will notify both us and you.

What happens when the other manufacturer releases an update?

We use versioned interfaces to ensure that an update does not disrupt the connection. If the manufacturer makes a fundamental change, we’ll make the necessary adjustments as part of our support services.

Can you see our data there?

Only to the extent necessary for setup and testing, and exclusively by prior arrangement. During operation, the data is transmitted in encrypted form between your systems; it does not pass through us.

The first step is to connect.

When data is flowing, it's worth taking a look at what it says about your business.

View BI & Big Data

What data do you still enter manually
?

In thirty minutes, we'll see which connection has the greatest impact for you.

Free and with no obligationNo quote without a consultationHonest assessment