Interfaces & Integration | ITanic
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System Integration

Your systems don't communicate with each other. We're going to change that.

ERP, CRM, machinery, online stores, cloud services: When each system operates in isolation, you waste time every day on manual exports, duplicate data entry, and outdated information. We connect what belongs together.

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integration.ts erp-sync.ts
1// Automatically confirm ERP order
2const order = await getOrder('ORD-4821')
3await validateStock(order.items)
4const res = await post('/api/erp/orders', {
5  id: order.id, status: 'CONFIRMED'
6})
7
8// Notify the customer immediately
9await notifyCustomer(order, res.delivery)
10✓ 187 ms · No manual input
REST · OPC UA
Minutes
Real-time
Synchronization
EU Hosting
Infrastructure
Services Process Why ITanic FAQ
The problem

Data silos cost money and time every day.

Every morning, an employee exports data from the ERP system, opens Excel, cleans up the data, copies it into the CRM, and hopes nothing is missing. In the afternoon, they do the same thing in reverse. This happens every day in thousands of companies.

Every manual step is a potential source of error. Every hour spent on data maintenance is an hour not spent on your core business. And decisions based on data exported yesterday afternoon are not real-time decisions.

4,5h
an employee loses per week due to manual data entry
88%
All corporate spreadsheets contain significant errors (KPMG)

Data that doesn't match

Every system has its own version of the truth. ERP and CRM systems display different customer data. No one knows which one is correct.

Manual processes don't scale

What works for 10 orders breaks down at 100. Growth means more work, not less.

Decisions based on outdated information

Anyone who bases reports on data exported yesterday is making decisions with a delay. In dynamic markets, this is a structural disadvantage.

Before: System silos. After: a data flow.

Before and After: Data Flow in Your Company
Before After
Without integration
Manual Excel Export
Daily, error-prone, time-consuming
Duplicate entries in two systems
ERP and CRM are at different stages
Reports with a delay of several hours
Decisions based on outdated data
Machines without an IT connection
Production data not visible
With integration
Automatic real-time synchronization
No manual steps, no errors
A truth common to all systems
ERP, CRM, and online store synchronized
Live dashboards and KPIs
Decisions based on current data
Machines connected directly (OPC UA)
Real-time visibility into production data
REST · GraphQL · OPC UA · Webhooks · gRPC
EU Infrastructure
Security by Design
01 Services

What we connect. And how.

Every integration is different. We choose the protocol that works best with your systems, not the one that’s currently being promoted the most.

REST & GraphQL APIs
Documented · Versioned · Secure
OPC UA & Industry 4.0
Machines · OT/IT · Real-time
Event-driven systems
Webhooks · RabbitMQ · Kafka
Data Synchronization
ERP · CRM · Cloud · Real-time
Analysis
Inventory of all systems and data flows
Check protocol and API compatibility
Define the data model and mapping
Implementation
Develop and document interfaces
Set up error handling and monitoring
Ensuring Security and Authentication
Operation
Proactive monitoring of all interfaces
Alerts for connection interruptions
Ongoing maintenance and adjustments
Which of your systems should communicate with each other?
In 30 minutes, we’ll determine what’s technically possible. Simpler integrations can often be implemented as a one-off project.
Schedule an initial consultation
02 Procedure

From an initial assessment to an ongoing interface.

Every integration follows a clear process. No hidden dependencies, no unpleasant surprises at go-live.

integration process

01

Assessment and Analysis

What systems are available? What data needs to go where? Do the systems already have APIs, or do we need our own connectors? In a structured workshop, we’ll work out the full picture.

1–2 days
02

Architecture and Data Model

We define the data model, the protocols, and the error handling procedures. What happens if a system is unavailable? How are conflicts resolved? These details are documented in writing.

2–3 days
03

Development and Testing

We develop the interfaces, test them using real data in a staging environment, and document each endpoint. Critical errors are reported immediately.

1–4 weeks
04

Go-Live and Handover

We’ll go live together, monitor the first few hours, and resolve any issues that arise immediately. You’ll receive complete documentation and be assigned a dedicated contact person.

1 day
05

Ongoing Operations and Monitoring

All interfaces are proactively monitored. Disconnections, timeouts, and errors are automatically detected and reported before you even notice them.

Ongoing
Work directly with the team that is implementing your integration.
No outsourcing, no middlemen, no project managers acting as translators.
Schedule an initial consultation
Why ITanic

Interfaces that work. Not just at go-live.

Many integrations work fine at launch. Problems arise weeks later when no one is paying attention anymore. We operate what we build.

Security is not optional.

Interfaces are potential points of vulnerability. We secure every endpoint: authentication, encryption, rate limiting. Our security team is involved in every architectural decision.

We operate what we build.

We don’t hand things off to another team. We develop, deploy, and monitor your interfaces on an ongoing basis. If something goes down, we’ll know before you do.

Real-world industrial case studies.

OPC UA, REST, GraphQL, gRPC, RabbitMQ: we’ve used them all. We’ll choose the protocol that best suits your systems.

Everything in Austria and the EU.

No US cloud providers, no data transfers outside the EU. Fully GDPR-compliant, with no compromises and no legal gray areas.

FAQ

Frequently Asked Questions About Interfaces and Integration.

Technical Information
Basically, any system that has an API or allows database access. Typical examples include ERP systems (SAP, Microsoft Dynamics, BMD, Odoo), CRM systems (Salesforce, HubSpot), online stores (Shopify, WooCommerce, Magento), cloud services (Microsoft 365, Google Workspace), and production machines via OPC UA. If you’re unsure, just ask.
In that case, we’ll build our own connector. Many older systems don’t have a REST API, but they do offer database access, file export, or proprietary protocols. We have experience with legacy integrations via ODBC, CSV imports, and proprietary interfaces.
Each endpoint is secured using OAuth 2.0 or API key authentication. All connections are encrypted using TLS 1.3. We implement rate limiting, logging, and anomaly detection. Our cybersecurity team reviews the architecture for vulnerabilities before we go live.
Procedure and Costs
A simple bidirectional connection between two systems can typically be implemented in 2 to 4 weeks. More complex scenarios involving multiple systems, data cleansing, or industry protocols take 4 to 10 weeks. We will provide a realistic estimate following our analysis.
That depends on the scope: the number of systems, the complexity of the data models, the required protocols, and the desired scope of operations. Simpler integrations can often be implemented as a fixed-price project. We’ll provide a detailed assessment during our initial consultation.
We. No handover document, followed by radio silence. We proactively monitor all interfaces, automatically report outages, and resolve issues before you even notice them. You have a dedicated point of contact.
Operations and Data Protection
Exclusively on EU servers in Austria. No U.S. cloud providers, no data transfers outside the European Union. All systems are designed to be GDPR-compliant.
Our monitoring system automatically detects outages and alerts us immediately. We implement fallback mechanisms and retry logic to ensure that brief interruptions do not result in data loss. You will be notified proactively.
Next step
Do you need a new application? Learn more about custom development.
View individual progress

Your systems. Connected. Finally.

Tell us about your system environment. We’ll let you know what’s possible, what’s needed, and how long it will take.

Schedule an initial consultation +43 664 252 0495
Free and with no obligation
Directly with the development team
EU infrastructure guaranteed